Terms and Conditions
1. Introduction
These terms and conditions govern the provision of logistics, transportation, and related services (the “Services”) by Multi Crown Logistics Company Nigeria Limited (“we,” “us,” “our,” or the “Company”) to the customer (“you,” “your,” or the “Customer”). By using our Services, you agree to be bound by these terms and conditions.
2. Services Offered
We offer logistics and transportation services, including but not limited to freight forwarding, warehousing, distribution, and supply chain management. The specific Services to be provided will be detailed in the service agreement or order confirmation.
3. Booking and Confirmation
All bookings for our Services must be made in writing or through our designated online platform. A booking is considered confirmed only when we issue a written or electronic confirmation. We reserve the right to accept or reject any booking at our discretion.
4. Payment Terms
4.1. All fees for the Services are payable in Nigerian Naira unless otherwise agreed.
4.2. Payment is due upon receipt of the invoice or as specified in the service agreement.
4.3. Late payments may incur additional charges, including interest at a rate of [Insert Interest Rate] per month.
4.4. We reserve the right to withhold or suspend Services in the event of non-payment.
5. Customer Obligations
5.1. You must provide accurate and complete information regarding the goods to be transported, including but not limited to the nature, weight, dimensions, and value of the goods.
5.2. You are responsible for ensuring that all goods are properly packaged and labeled in accordance with applicable regulations.
5.3. You must comply with all applicable laws, regulations, and customs requirements related to the transportation of goods.
6. Liability and Insurance
6.1. We will take reasonable care in handling and transporting your goods but are not liable for any loss, damage, or delay unless caused by our gross negligence or willful misconduct.
6.2. Our liability for loss or damage to goods is limited to [Insert Amount] per shipment unless otherwise agreed in writing.
6.3. You are responsible for obtaining insurance coverage for your goods unless otherwise agreed. We can arrange insurance on your behalf upon request.
7. Delivery and Transit Times
7.1. Delivery times are estimates and are not guaranteed. We are not liable for delays due to circumstances beyond our control, including but not limited to weather conditions, traffic delays, or customs clearance issues.
7.2. You must notify us of any delivery discrepancies or damages within [Insert Timeframe] of receipt of the goods.
8. Force Majeure
We are not liable for any failure to perform our obligations under these terms and conditions due to events beyond our reasonable control, including but not limited to natural disasters, strikes, acts of terrorism, or government actions.
9. Termination
9.1. Either party may terminate the service agreement by giving [Insert Notice Period] written notice to the other party.
9.2. We may terminate the agreement immediately if you breach any of these terms and conditions or fail to make payments when due.
10. Governing Law and Dispute Resolution
10.1. These terms and conditions are governed by the laws of the Federal Republic of Nigeria.
10.2. Any disputes arising out of or in connection with these terms and conditions shall be resolved through negotiation. If negotiation fails, the dispute shall be referred to arbitration in accordance with the Arbitration and Conciliation Act of Nigeria.
11. Amendments
We reserve the right to amend these terms and conditions at any time. Any amendments will be effective upon notice to you, which may be provided electronically or in writing.
12. Miscellaneous
12.1. If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
12.2. These terms and conditions, together with any service agreement, constitute the entire agreement between you and us regarding the Services.